Privacy Policy
ConsultADentist
Operated by King Dental Services, LLC
Effective Date: [Date of publication]
Our Commitment to Your Privacy
At ConsultADentist, we believe that trust, transparency, and respect for your privacy are essential parts of quality dental care.
ConsultADentist is operated by King Dental Services, LLC, a Missouri limited liability company. Personalized virtual dental consultations are provided by Dr. Dave King, DDS, where professionally authorized.
This Privacy Policy explains how we collect, use, share, and protect personal information through our website and related services.
Certain health information may also be governed by the Health Insurance Portability and Accountability Act (HIPAA) and our separate Notice of Privacy Practices, where applicable.
1. Information We Collect
Depending on how you interact with ConsultADentist, we may collect the following information:
Personal and Contact Information
Name
Email address
Telephone number
Appointment and scheduling information
State or physical location relevant to determining eligibility for virtual consultations
Information you voluntarily provide when contacting us
Dental and Health Information
When you participate in a consultation, information may include:
Dental treatment plans and recommendations
Dental X-rays, photographs, and other clinical images
Relevant dental and medical history
Questions and concerns about your dental health
Consultation notes, professional opinions, and written summaries
Clinical information should be submitted through the designated secure patient communication and records system rather than through ordinary website contact forms or email.
2. How We Use Your Information
We may use information to:
Respond to inquiries and provide customer support
Schedule, manage, and deliver virtual dental consultations
Verify whether consultations can legally be provided in a patient's location
Review dental records and relevant clinical information
Communicate about appointments, payments, and follow-up care
Prepare and securely deliver consultation summaries
Maintain appropriate clinical and business records
Process payments and refunds
Protect our website and services
Meet applicable professional, legal, regulatory, and recordkeeping obligations
We do not sell patient dental records or protected health information to advertisers.
Website Usage Information
3. Virtual Consultation Technology
ConsultADentist uses Dentulu to support virtual dental consultations and related patient services.
Depending on the features enabled, Dentulu may facilitate:
Appointment scheduling
Secure patient intake and document submission
Video consultations
Patient communications
Clinical record management
Payment processing or payment requests
Patients may be directed to Dentulu or interact with Dentulu through features embedded in the ConsultADentist website.
Dentulu's handling of information is subject to the applicable service arrangements, privacy requirements, and agreements governing its role.
4. Sharing and Disclosure of Information
We may share information when reasonably necessary to provide services, including with:
Technology providers supporting scheduling, communication, hosting, or record management
Payment processors involved in authorized transactions
Healthcare professionals or other recipients when permitted or required by applicable law
Professional advisers or service providers who have a legitimate need for information and are subject to appropriate confidentiality requirements
Government agencies, regulators, or other parties when disclosure is legally required
Where HIPAA applies, uses and disclosures of protected health information are governed by applicable law and our Notice of Privacy Practices.
We do not disclose protected health information for advertising purposes except as legally permitted and with any required authorization.
5. Secure Patient Communications
Patients should use Dentulu's designated secure patient communication and document submission features for clinical records and patient-specific health information.
Consultation summaries will generally be delivered through Dentulu's secure patient communication system, subject to confirmation of the available patient-accessible features.
Email may be used for administrative matters, including scheduling questions, appointment reminders, cancellations, and general notifications.
Please do not send dental X-rays, treatment plans, medical histories, or other sensitive clinical information to our general administrative email address.
No electronic system can be guaranteed completely secure. We use and require appropriate administrative, technical, and organizational safeguards as applicable to our operations and legal obligations.
6. Payments
ConsultADentist may use Dentulu and its supported payment services to facilitate consultation payments and refunds.
Payment information is handled according to the systems and payment-processing arrangements used for the transaction.
ConsultADentist does not intentionally collect full payment-card details through ordinary website contact forms.
7. Cookies and Website Technologies
Our website is hosted using Wix and may use cookies or similar technologies to support functionality, security, performance, and analytics.
Some cookies may be necessary for the website to operate. Others may depend on optional services or features that are enabled.
Where required by applicable law, visitors will be provided appropriate information and choices concerning nonessential cookies.
Additional details about the cookies and technologies in use may be provided through the website's cookie settings or a supplemental cookie notice.
8. Data Retention
We retain personal information and clinical records for periods appropriate to their purpose and in accordance with applicable professional, legal, and regulatory requirements.
Clinical records may be subject to minimum retention periods established by applicable dental practice laws.
When information is no longer required, it will be handled according to applicable retention and secure disposal requirements.
9. Your Privacy Rights
Depending on applicable law and the type of information involved, you may have rights to:
Request access to certain personal or health information
Request corrections to inaccurate information
Request information about certain uses or disclosures
Request restrictions or confidential communications where legally available
Exercise other privacy rights established by applicable law
Where HIPAA applies, additional rights and procedures are described in our Notice of Privacy Practices.
Requests may be directed to the contact information below. We may need to verify your identity before processing certain requests.
10. Children's Information
Consultations involving minors require appropriate involvement and authorization from a parent, legal guardian, or other legally authorized person, consistent with applicable law.
We do not knowingly offer independent online consultation accounts or services to children in circumstances prohibited by applicable law.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party services, including Dentulu.
When you interact with those services, additional privacy terms or notices may apply.
We encourage you to review the relevant privacy information provided by those services.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal obligations.
The current version will be posted on our website with an updated effective date.
Where required, we will provide additional notice of material changes.
13. Contact Us
If you have questions about this Privacy Policy or our handling of personal information, please contact:
ConsultADentist
Operated by King Dental Services, LLC
Dr. Dave King, DDS
Missouri, United States
Email: dave@consultadentist.com
For clinical records and patient-specific health information, please use the designated secure Dentulu patient communication system.